by Heidi Richards Mooney | Customer Service, Featured, Marketing Small Business
In business you need competitive advantage. And in may instances the BEST way to achieve that is not through lower pricing or even quality. In today’s marketplace, the best way to achieve competitive advantage is through CUSTOMER SERVICE. I don’t just...
by Heidi Richards Mooney | Relationship Marketing, Worth Reading
A few weeks ago my good friend Bob Burg asked if I would be interested in reading a review copy of “It’s Not About You – A Little Story about What Matters Most In Business.” I said, “YES,” of course! Bob and John David Mann are...
